A Lifetime Guarantee (20 years for domestic use and 10 years for commercial use) is a structural guarantee that covers the average lifetime of a sofa or chair to ensure the article is fit for purpose. It excludes components such as castors, buttons, studs etc. as well as damages caused by regular use (wear and tear).
In case of damage whether it be through an accident or wear & tear, we will always offer to support our customers by supplying the necessary components/materials to work alongside your insurance/repair company. For further information please get in touch with our support team by completing this enquiry form.