Terms and Conditions

Definitions

Fleming Howland, we, us, our: Fleming & Howland Ltd, Kestrel Court, Bridgewater Close, Burnley BB11 5TE, United Kingdom, Company No. 4510885, trading as Fleming Howland. Customer, you, your: the private client, trade client, business, designer, architect, purchasing agent, consignee or other person placing an order with Fleming Howland. Products: sofas, chairs, footstools, beds, ottomans, cushions, upholstery, timber frames, leather, fabric, panels, components and related materials supplied by Fleming Howland. Quotation: a written or digital price, proposal, invoice, order summary or other document issued by Fleming Howland setting out the products, specification, services, delivery terms, taxes where applicable and legally binding terms of sale. Deposit: a payment made in advance for any Made-to-Order, Bespoke or Custom Item. Once Fleming Howland has accepted the order and committed materials, labour, administration, production planning, supplier commitments or workshop capacity, the deposit is non-refundable except where required by law or expressly agreed in writing by Fleming Howland. Price List: a printed or digital product list with corresponding base prices. The digital price list published or issued by Fleming Howland will supersede printed versions and may be subject to alterations, surcharges and currency adjustments. Stock Item: a product that has already been manufactured before the customer’s order is placed and which Fleming Howland expressly confirms in writing is available from stock. Unless Fleming Howland expressly confirms that a product is a Stock Item, all Fleming Howland furniture should be treated as Made-to-Order. Made-to-Order Item: a product manufactured, finished, upholstered, coloured, assembled or prepared after the customer’s order is placed. Made-to-Order Items are not produced as general retail stock and are commissioned for the customer. Bespoke or Custom Item: a Made-to-Order Item produced or adapted to the customer’s selected specification, including any selection or alteration of model, size, depth, height, configuration, upholstery, leather, fabric, hand-colouring, filling, cushion composition, studs, feet, timber finish, detailing, COM, Customers Own Material, or any other customer-selected characteristic. Specially Commissioned Item: any item which Fleming Howland has agreed to produce, reserve, adapt, finish, upholster, colour, source materials for or otherwise prepare specifically for the customer, whether or not the item is described as bespoke, custom or made-to-order. Natural Material Characteristic: any natural or craft-related feature of leather, hide, fabric, timber or handmade upholstery, including grain variation, healed scars, creases, stretch marks, insect marks, veins, tonal variation, colour movement, pull-up, surface character, shade variation, hand-colouring variation, pile direction, velvet bruising, crushing, shading, lines, nap movement and similar features. These characteristics are inherent to natural and handmade materials and are not defects. Hand-Coloured Leather: leather finished, tinted, shaded, coloured, antiqued, blended or reconditioned by hand. The customer acknowledges that hand-coloured leather is individual in tone and surface character, and that colour movement and variation are part of the material and finish. Repairable Finish Issue: a surface or cosmetic condition, whether minor or more noticeable before restoration, that Fleming Howland reasonably considers capable of correction by professional repair, reconditioning, recolouring, hand-finishing, blending, polishing, panel replacement, cushion replacement, component replacement or other approved remedial work so that the product conforms to the agreed specification. Material Defect: an issue that materially affects the structure, safety, use, durability or finished appearance of the product and which cannot reasonably be corrected by repair, reconditioning, replacement of panels, replacement of components or other approved remedial work. A Repairable Finish Issue is not automatically a Material Defect. Voluntary Return Policy: any discretionary return arrangement offered by Fleming Howland beyond the customer’s statutory rights. A Voluntary Return Policy applies only where Fleming Howland expressly confirms in writing that the relevant Stock Item is eligible. It does not apply to Made-to-Order Items, Bespoke Items, Custom Items, Specially Commissioned Items, trade orders, COM orders, outlet articles, Stock Clearance Items or special projects unless Fleming Howland expressly agrees otherwise in writing. Domestic Use: use of furniture within a private residential home on a permanent basis. Commercial Use: use of furniture within a commercial, hospitality, rental, office, public or shared environment. Stock Clearance or Outlet Item: a product sold as seen, usually at a reduced or clearance price. Stock Clearance Items are non-returnable except where required by law. Delivery To Port Only: a delivery service to a specified port. Duties, customs charges, clearance fees, onward transport, local handling charges and local taxes are not included unless expressly stated in writing. Curb-Side Delivery: a delivery service to the delivery address only. The customer is responsible for arranging suitable assistance, unpacking and movement into the property unless otherwise agreed in writing. White Glove Delivery: a two-person delivery service including normal placement of the article in the desired room, unpacking for inspection and packaging removal, subject to safe and suitable access. White Glove Delivery does not include door removal, window access, hoisting, deglazing, specialist lifting, building works, stair modification, access alteration or unsafe manoeuvres unless expressly agreed in writing.

Terms and Conditions

Ordering 1.0

1.0 Any order for the supply of furniture or related products will be based entirely on these terms and conditions unless otherwise agreed in writing by Fleming Howland.

1.11 These terms and conditions are governed by and construed in accordance with the laws of England and Wales.

1.12 The terms applicable to an order are the terms provided, published or made available to the customer at the time Fleming Howland accepts that order. Fleming Howland may update these terms from time to time, but updated terms apply only to future orders unless otherwise agreed in writing.

1.13 It is the customer’s responsibility to check all order details, specifications, dimensions, materials, finishes, delivery address and access requirements before confirming the order. Fleming Howland will not be liable for costs arising from incorrect, incomplete or unchecked order information supplied or approved by the customer, except where liability cannot be excluded by law.

1.14 Any unintentional error in a quotation, price list, invoice, product listing, proposal or other document issued by Fleming Howland may be corrected without liability to Fleming Howland, provided this does not affect rights that cannot legally be excluded.

1.15 Payment terms are normally a 50% deposit for Made-to-Order, Bespoke or Custom Items and 100% payment for Stock or Outlet Items, unless otherwise stated in writing.

1.16 Fleming Howland is a UK-based company and all credit card and bank transactions are processed in GB Pounds Sterling unless otherwise agreed. Prices displayed or estimated in another currency may be affected by exchange rate movement. Fleming Howland is not responsible for bank charges, exchange rate differences, card charges or fees applied by the customer’s bank, card provider or payment provider.

1.17 For Stock Items, delivery is usually dispatched within 10-15 working days. For Made-to-Order, Bespoke or Custom Items, production time is always approximate. Estimated delivery is based on the best information available at the time of order and may change due to material availability, workshop scheduling, shipping delays, quality control, customs, carrier scheduling or other circumstances outside Fleming Howland’s reasonable control. Fleming Howland will never compromise quality for speed.

1.18 It may sometimes be possible to reduce lead time, but this must be agreed in writing. Expedited production or delivery may be subject to additional charges and is never guaranteed unless expressly confirmed by Fleming Howland.

1.19 Once an order has been accepted and production, material allocation, cutting, upholstery, colouring, finishing or workshop planning has begun, the order may not be changed unless Fleming Howland agrees in writing. Any agreed change may affect price, lead time, delivery date, specification, material allocation and production scheduling.

1.20 Made-to-Order, Bespoke, Custom and Specially Commissioned Items are commissioned specifically for the customer and are not produced for general stock. Once Fleming Howland has accepted the order and production, preparation, material allocation, upholstery, colouring, finishing or workshop planning has begun, the order cannot be cancelled or returned because the customer has changed their mind.

1.21 Where the customer is a consumer and the contract is made at a distance or off premises, the statutory cancellation right does not apply to goods made to the customer’s specifications or clearly personalised. This does not affect statutory rights where goods are faulty, not as described or otherwise fail to conform to the contract.

1.22 Where a customer seeks to cancel a Made-to-Order, Bespoke, Custom or Specially Commissioned Item after Fleming Howland has accepted the order, Fleming Howland may retain the deposit and may recover reasonable costs and losses already incurred, including materials, labour, administration, workshop allocation, supplier commitments, transport, storage and other order-specific costs. This does not affect statutory rights where they apply.

Products 2.0

2.0 Due to screen display differences, printing limitations, digital display variation and the natural qualities of leather, fabric and timber, customers should request and approve a material sample where colour, texture or finish is important. Natural materials may vary from the sample supplied.

2.11 Furniture is handmade to order, so variations in dimensions, finish, shape, comfort, upholstery tension and natural material appearance are expected. When a bespoke alteration is requested, Fleming Howland may introduce small craft or technical adjustments to preserve balance, proportion, comfort, buttoning, cushion layout, frame integrity, upholstery tension or decorative spacing. A tolerance of approximately 6cm, 2.36in, in each dimension should be expected, although this tolerance may vary depending on product design and size.

2.12 Fleming Howland may make minor product refinements to improve function, durability, comfort, finish or appearance. Any material change to the agreed main specification will be confirmed with the customer where reasonably required.

2.13 All leathers are hand-selected for natural characteristics. Every hide is different. Because dyes and finishes penetrate to varying degrees in different parts of the hide, an attractive and variable finish is achieved. Hallmarks such as scars, creases, insect bites, veins, grain variation and surface character add natural beauty and individuality to each hide. These irregularities are Natural Material Characteristics and should not be considered defects.

2.14 Hand-Coloured Leather is unique to the article and is designed to be capable of professional reconditioning, recolouring, blending and restoration by Fleming Howland or an approved specialist. Surface scratches, rubs, scuffs, packaging impressions, colour movement, colour loss, abrasion or similar surface conditions, including marks that may appear substantial before restoration, will normally be treated as Repairable Finish Issues where the leather, upholstery and structure remain capable of restoration to Fleming Howland’s standard.

2.15 Repairable Finish Issues do not automatically constitute Material Defects and do not automatically create an entitlement to reject, cancel or refund. Fleming Howland will assess any reported issue and determine whether repair, reconditioning, recolouring, blending, panel replacement, component replacement or another remedy is appropriate.

2.16 Upholstered furniture is made from individual panels, covers, cushions and components. Replacement of a leather panel, fabric panel, cushion, cover, facing section or component is a normal and proportionate method of restoring a handmade upholstered article to the agreed specification. Where Fleming Howland replaces an affected panel or component, the replacement will be treated as new for the affected part.

2.17 Areas of regular use, including seats, arms, pleats and contact points, will naturally soften, stretch, crease and lighten in colour over time. Leather is resilient and durable, and will adapt and change with use, enhancing the individual character of the furniture.

2.18 It is normal for certain areas of leather, including pleats and pulled areas, to show signs of stretching from new. This will develop naturally during the life of the furniture and is an inherent quality of fine leather upholstery.

2.19 Some fabrics have natural characteristics. Velvets, for example, may show shading variation, crushing, lines, bruising, pile movement and nap direction. Fabrics selected for upholstered products may adopt a different texture or appearance from fabric purchased by the metre due to fire-resistant processing and upholstery tension. These features are natural characteristics and do not affect product quality.

2.20 For regular maintenance of leather upholstery, remove dust occasionally using a clean damp cloth. Off-the-shelf creams, oils, conditioners or cleaning products are not advised. If such products are shown to have been applied, this may invalidate the guarantee or limit Fleming Howland’s ability to assist.

2.21 Liquids should be removed quickly using a clean cloth. Sweat, perspiration, hair products, cosmetics, oils and household chemicals may cause harm to leather, including colour loss, staining or cracking.

2.22 It is the customer’s responsibility to ensure that the environment where the furniture is placed is level, dry, ventilated, suitable and safe. Furniture should be protected from direct sunlight, excessive heat, radiators, underfloor heating hotspots, damp, humidity and other environmental conditions likely to affect natural materials.

2.23 Avoid sitting on the edges of cushions, arms, backs or decorative sections, as this may cause uneven wear, distortion of padding, stretching, movement or damage.

2.24 Certain non-colourfast clothing, including denim, may stain light-coloured leather or fabric if it comes into contact with the furniture.

2.25 Each piece that leaves the workshop is archived in Fleming Howland’s internal records to assist with future repeat orders, servicing and aftercare. As leather, fabrics and timber are subject to ageing, discolouration and natural variation, Fleming Howland cannot guarantee an exact colour or texture match on repeat or replacement orders.

Pricing for Private Clients 3.0

3.0 Retail prices include VAT where applicable, unless otherwise stated.

3.11 Retail prices include packaging materials that meet Fleming Howland’s standard logistical requirements. Additional packaging requests must be discussed and agreed before order confirmation and may be subject to surcharge.

3.12 Quotations are normally valid for one month from the date of issue unless otherwise stated.

3.13 An order becomes contractually binding when the required deposit or full payment has been received by Fleming Howland and Fleming Howland has confirmed acceptance by email or in writing.

3.14 The balance is payable before dispatch, collection, export or delivery unless otherwise agreed in writing. Fleming Howland may withhold dispatch or delivery until cleared funds are received.

3.15 Title to all goods supplied remains with Fleming Howland Ltd until the goods have been paid for in full.

3.16 Unless otherwise stated, prices do not include local taxes, customs charges, import duties, clearance fees, storage fees or local handling charges outside the United Kingdom.

Pricing for Trade Clients 3.20

3.20 Trade prices are exclusive of VAT, customs charges, local taxes, import duties and clearance fees unless otherwise stated.

3.21 Additional packaging, delivery, storage, handling or export costs may apply.

3.22 Trade quotations are normally valid for one month from the date of issue unless otherwise stated.

3.23 A trade order becomes contractually binding when the required deposit or full payment has been received by Fleming Howland and Fleming Howland has confirmed acceptance by email or in writing.

3.24 Trade orders are business-to-business contracts unless Fleming Howland expressly confirms otherwise in writing. Trade orders, outlet articles, COM orders, special projects and bespoke commissions are non-cancellable and non-returnable except where required by law or expressly agreed in writing by Fleming Howland.

3.25 Title to all goods supplied remains with Fleming Howland until the goods have been paid for in full.

Delivery 4.0

4.0 Delivery charges are included in the product price only where expressly stated. The delivery service will vary depending on destination and order type and may be Delivery To Port Only, Curb-Side Delivery, White Glove Delivery or another agreed service.

4.11 For retail customers, a two-person delivery service is normally included for the United Kingdom, France, Belgium and the USA where confirmed as part of the order. All other countries may be supplied under a commercial, one-person, curb-side, port-only or third-party delivery arrangement. Where the service is not White Glove Delivery, the customer must ensure suitable assistance is available to unpack and move the furniture into the building.

4.12 Where a two-person delivery service is not already included, it may be available on request where possible and may be subject to surcharge depending on destination, access and carrier availability.

4.13 For delivery outside the United Kingdom, prices exclude local duties, customs charges, import taxes, clearance fees, local handling charges and similar charges unless expressly stated. The consignee is responsible for paying such charges. Customs authorities may inspect consignments as part of security or customs procedures, and Fleming Howland is not responsible for related delays or charges outside its control.

4.14 Where delivery is to an onward shipper, receiver, warehouse, designer, agent, freight forwarder or third party not contracted by Fleming Howland, it is the customer’s responsibility to ensure the goods are checked and handled appropriately throughout that exchange of service.

4.15 Once an order is with the carrier, a delivery date is usually scheduled within a few days. The carrier may contact the customer directly to confirm arrangements. Please allow approximately 10-15 working days for this process unless otherwise advised.

4.16 For practical reasons, it is not usually possible to specify an exact delivery day or time. Any time slot will be dictated by the carrier in accordance with scheduled routes. Changes to an agreed date must be notified to the carrier and Fleming Howland with reasonable notice. Failed delivery, late cancellation, refused delivery or redelivery may be subject to reasonable carrier charges, storage costs, handling costs and administration costs.

4.17 Fleming Howland is not responsible for indirect or consequential losses that were not reasonably foreseeable, including loss of time, loss of income, loss of opportunity, accommodation costs, contractor costs or project delays arising from delivery changes, carrier delay, customs delay or events outside Fleming Howland’s reasonable control. Nothing in these terms excludes liability where it cannot legally be excluded.

4.18 The customer is responsible for ensuring that the furniture can be safely delivered to the delivery address and placed in the intended room. Before dispatch or delivery, the customer must consider all relevant access points, including road access, parking, gates, paths, external steps, lifts, staircases, landings, turns, corridors, doorways, ceiling heights, internal doors, floor protection, room layout and any other restriction.

4.19 The customer must advise Fleming Howland in advance of any restricted access, unusual route, tight turn, upper-floor delivery, lift requirement, door removal, window access, hoist requirement, parking restriction, time restriction or other relevant delivery condition. If delivery cannot be completed because access is unsuitable, unsafe, inaccurate or materially different from the information provided, this will not by itself constitute a defect or non-conformity in the goods.

4.20 Fleming Howland delivery teams and carriers may refuse any manoeuvre that they reasonably consider unsafe or likely to damage the goods, property or persons. Specialist access methods, including hoisting, deglazing, door removal, special lifting or building alteration, must be agreed separately in writing and may be subject to additional charges.

4.21 The customer should inspect the goods on arrival and notify the delivery team immediately of any visible issue. Where delivery is refused or a condition issue is reported, refusal of delivery does not automatically cancel the contract and does not automatically create an entitlement to refund. The customer must not refuse delivery solely because of damaged packaging, natural material characteristics, minor cosmetic concerns, repairable finish issues or other matters that Fleming Howland reasonably considers capable of inspection, correction or proportionate remedy. Refusal of delivery in these circumstances will not by itself cancel the contract or create an entitlement to refund.

4.22 Where a customer refuses delivery because of an alleged defect, damage, discrepancy or condition issue, the goods may be returned to Fleming Howland or to an approved inspection location for assessment. Fleming Howland will assess the goods, carrier statement, delivery paperwork, order specification, material characteristics and any supporting information reasonably available before confirming the appropriate outcome.

4.23 If the reported issue is assessed as a Natural Material Characteristic or Repairable Finish Issue, Fleming Howland may arrange reconditioning, recolouring, hand-finishing, panel replacement, component replacement, redelivery or another appropriate remedy. Such remedial work is a normal and proportionate part of supplying handmade upholstered furniture to the agreed specification.

4.24 If Fleming Howland agrees, following assessment, that the goods fail to conform to the contract and that the customer has a statutory right to reject, Fleming Howland will process the appropriate refund using the original payment method. The statutory refund period begins when Fleming Howland agrees that the customer is entitled to a refund or when such entitlement is finally determined.

4.25 Fleming Howland, acting reasonably and having considered the available evidence, may determine whether the appropriate remedy is repair, reconditioning, recolouring, hand-finishing, panel replacement, component replacement, replacement, redelivery, price adjustment or refund where required by law. If the customer refuses to accept goods that have been assessed and found to conform, or refuses a reasonable remedial process where no statutory right to reject has been established, Fleming Howland may treat this as a failure to take delivery and may charge reasonable redelivery, storage, handling, administration and associated costs.

4.26 The customer must take reasonable care of the goods after delivery or, where goods remain with or are returned to Fleming Howland following refusal, must cooperate reasonably with inspection, assessment, remedial work, redelivery or other agreed resolution. Failure or refusal to cooperate may delay the claims process and may affect Fleming Howland’s ability to assist, except where statutory rights require otherwise. Where damage, discrepancy or condition issue is alleged, the customer must retain all relevant packaging where reasonably possible and provide photographs of the packaging, article, delivery label and affected area. Failure to provide reasonable evidence may affect Fleming Howland’s ability to pursue a carrier or insurance claim and may delay resolution, except where statutory rights require otherwise.

Guarantee, Returns and Claims 5.0

5.0 The guarantor is Fleming & Howland Ltd, Kestrel Court, Bridgewater Close, Burnley BB11 5TE, United Kingdom. Guarantees are non-transferable and apply only to the original purchaser unless Fleming Howland agrees otherwise in writing.

5.11 The internal frame guarantee is 10 years for average commercial use and 20 years for domestic use. This is a structural guarantee covering the internal frame and excludes legs, castors, buttons, studs, springs, filling, cushion interiors, upholstery, leather, fabric, decorative finishes, surface finish, wear and tear, accidental damage, misuse, neglect, environmental damage and damage caused by third parties. This guarantee applies to purchases on or after 1 September 2015.

5.12 Fleming Howland does not accept change-of-mind cancellation or standard return of Made-to-Order, Bespoke, Custom or Specially Commissioned Items. These items are commissioned specifically for the customer and are not produced as general stock.

5.13 Any voluntary return policy applies only to Stock Items that Fleming Howland expressly confirms in writing are eligible for return.

5.14 The voluntary return policy does not apply to Made-to-Order Items, Bespoke Items, Custom Items, trade orders, COM orders, outlet articles, Stock Clearance Items, or special projects unless Fleming Howland expressly agrees otherwise in writing.

5.15 Where Fleming Howland agrees a voluntary return of an eligible Stock Item, the product must be returned in the condition in which it was received, with appropriate packaging. Fleming Howland may deduct reasonable collection, handling, storage, damage, misuse, missing packaging or administration costs where permitted by law.

5.16 Stock Clearance Items, outlet articles and goods sold as seen are non-returnable except where required by law.

5.17 The cushion comfort guarantee is a free service that allows customers to exchange qualifying removable cushion fillings by postal service within 60 days of receiving the order. This applies only to designs with removable feather, fibre or foam fillings of various compositions and is limited to two exchanges within the 60-day period.

5.18 These guarantees do not include Customers Own Material, fair wear and tear, neglect, abuse, accidental damage, loss caused by a third party, misuse, unsuitable environment, unauthorised cleaning products, unauthorised repair, commercial overuse, failure to follow care guidance, or damage caused by pets, children, sharp objects, heat, sunlight, humidity, water, cosmetics, dye transfer or household chemicals.

5.19 In the event of a claim, the customer must contact Fleming Howland promptly with a clear written description of the issue and any supporting information reasonably requested. Fleming Howland may require the goods to be inspected by Fleming Howland, an approved technician, an upholsterer, a leather specialist, a carrier representative or another suitable expert before accepting the claim or agreeing a remedy.

5.20 A claim will be assessed and an outcome provided with the recommended course of action. The recommended course of action may include explanation of Natural Material Characteristics, repair, reconditioning, recolouring, hand-finishing, panel replacement, component replacement, replacement where appropriate, redelivery, price adjustment or refund where required by law.

5.21 Where inspection confirms an issue that can be corrected by specialist repair, restoration, reconditioning, recolouring, blending, panel replacement, component replacement or other remedial work, and where a statutory right to reject has not been established, Fleming Howland may carry out or arrange such remedial work within a reasonable time and without significant inconvenience to the customer.

5.22 Where the customer requests or agrees to repair or replacement, the customer must allow Fleming Howland a reasonable time to complete the agreed repair or replacement unless doing so would cause significant inconvenience or unless the law provides otherwise.

5.23 Refunds will only be offered where Fleming Howland agrees that a refund is appropriate, where a suitable repair, reconditioning, panel replacement, component replacement or replacement is not available, where Fleming Howland cannot provide the remedy within a reasonable time, or where required by law. Refunds will be processed using the same payment method as the original purchase unless otherwise required or agreed.

5.24 Nothing in these terms affects the customer’s statutory rights under UK law.

Complaints and Dispute Resolution 5.30

5.30 Fleming Howland aims to resolve complaints fairly, promptly and proportionately. Complaints should be made in writing and should include the order number, customer name, delivery address, product details and a clear description of the issue.

5.31 Fleming Howland will review the complaint, request any further information reasonably required, arrange inspection where appropriate and provide a written outcome.

5.32 If the customer remains dissatisfied after Fleming Howland has issued its final written position, Fleming Howland may refer the matter to an appropriate independent inspection service, expert assessor or alternative dispute resolution body, including The Furniture & Home Improvement Ombudsman where applicable.

5.33 This complaints process does not prevent either party from pursuing legal remedies.

Protection, Privacy Policy and GDPR 6.0

6.0 Fleming Howland hosts and maintains its website from within England. Subject to any mandatory consumer protection rights that may apply, claims or legal disputes relating to Fleming Howland products are governed by the laws of England and Wales.

6.11 Personal data is processed in accordance with the UK GDPR, the Data Protection Act 2018 and Fleming Howland’s privacy policy.

6.12 Fleming Howland takes the privacy of customer data seriously. The Fleming Howland website may collect data from a variety of sources, including form submissions, quote requests, call-back requests, feedback forms, cookies, analytics, customer communications and order history. Data is collected and used to provide a better browsing experience, respond to enquiries, process orders, deliver products, provide aftercare and improve customer service.

6.13 Fleming Howland does not sell, trade or rent customer personal data to third parties. Data may be shared with trusted service providers where necessary to process orders, arrange payment, provide delivery, administer the website, comply with legal obligations or provide customer service.

6.14 Online purchases are encrypted and payment processing is handled through secure payment systems. Card details are processed by secure payment providers and Fleming Howland takes reasonable steps to ensure payment handling is safe and appropriate.

References

The Furniture & Home Improvement Ombudsman: an independent not-for-profit organisation specialising in Alternative Dispute Resolution services for consumers and businesses in the furniture and home improvement industries.

Chesterfields Trade Association Ltd: a trade organisation connected with standards for the quality and craftsmanship of authentic Chesterfield furniture.