Delays, whether from closures, sourcing, or craftsmanship, are an inherent part of a hand-made to order process. Fleming Howland’s priority is always the integrity and longevity of the furniture. Timelines may shift, but the outcome reflects a commitment to quality that endures well beyond delivery.
When an order is placed with Fleming Howland, it is scheduled for completion based on the estimated timelines provided at the time of purchase. These dates are intended as a guide only and are not directly linked to live production. As each item is made to order, timings can vary depending on the materials, processes, and level of detailing required.
Material Sourcing
Many of the materials used such as leather hides and natural fabrics are subject to limited supply and longer lead times. Sourcing delays can therefore affect overall production schedules.
Craftsmanship Adjustments
Each item undergoes multiple stages of craftsmanship. Occasionally, refinements are required during upholstery or finishing to ensure the highest standards are achieved. These adjustments, while extending lead time, are essential to delivering the correct result.
Quality Control
Before dispatch, all items are subject to thorough quality control checks. If any element requires reworking, additional time is allocated. This is always prioritised over speed to ensure durability and consistency.
Customisation Requests
When customers request bespoke modifications, extra time may be required for design, material preparation, or prototyping. These additions are factored into the production schedule but can lengthen the overall timeline.
Impact of National Holidays
Factory closures during national holidays temporarily pause production. These closures are outside the company’s control and may extend the expected completion date. Work resumes as soon as operations reopen.
Communication and Updates
Customers are encouraged to contact Fleming Howland for updates at any stage. The company provides the most accurate information available, with confirmation once production is complete and the order is ready for dispatch.